On 27.01.2026, we migrated our website to a new technical platform as planned. The objective of this transition was to sustainably strengthen the security, stability and long-term viability of our digital infrastructure.
Despite intensive preparation and extensive testing, technical challenges currently remain regarding the connection and synchronisation of various systems. In particular, the interaction between the web shop, internal processes and connected interfaces is not yet fully stable in all areas.
In order to ensure reliable order processing and to prevent errors during handling, purchasing options via our website are temporarily limited at present.
What this means in practice
- Online orders via the website are currently only possible to a limited extent.
- New registrations are not yet activated.
- Orders by email and telephone remain fully available.
- Our team records and processes your orders reliably and promptly as usual.
We are working with high priority on the full stabilisation of our system landscape. As soon as all functions are fully available again, we will inform you without delay.
We apologise for any inconvenience and thank you for your patience and trust.